Acer bios Update fails

[Roni]

Hi,
I need help.

I upgraded my bios with the program found on the acer's site.
Windows procedure, the notebook does not have a floppy drive to do this
operation under dos boot.
So, after this operation, no error message and reboot.
The problem is here.. Impossible to reboot the computer,Black screen, power
on, leds lightened, so, it seems to work but the boot procedure is stopped
here.
I think the upgrade fails.
Looking into the files downloaded from Acer's site, there are some different
files between the dos procedure and the windows one. I think the windows
option doesn't give the file for the model i have, regardless the info files
saying it is for the aspire 1670.
Can anyone help me to recover my config or simply have the possibility to
open the bios panel if a security backup exists oin the computer.
I tried several combinaisons key while turning on the computer but nothing
good.
I tried to open the notebook finding a jumper or battery to reset the cmos,
but, this operation seems to be hard.. i resign this option.
I'm looking for a service book or some other help..
If possible, i don't want to return the notebook to acer's maintenance, my
HD contains some personnal and business data and as it is impossible to
acces the hd, impossible to make a backup before sending it to maintenance
site.

Thanks for reading this post .. and if posible respond with a solution.
And.. Excuse if there are some errors in this post, i'm a french one, and
my english so far from my school lessons..

[Uber_Tiny]

First off

Can you get into the bios at all?

Secondly

I would look in one of the removable panels on the bottom of the laptop for the bios battery. Remove the big laptop battery and the bios battery. Wait for at least 15 minutes and then plug the bios battery back in, laptop battery, and then power it on.

If first question is no and second question does not work.....you need to contact Acer and they may know a better way of doing it.

[Darth Shaidar]

You're screwed. Call Acer. Tell them what happened. Maybe they'll own up to putting out a bad BIOS flash package for your model and fix it for you, maybe they'll say "sorry, you're out of luck."
Take your HD out of you laptop before sending it back. It's not difficult. It's located on the bottom of the laptop in the back left corner underneath a plastic panel that has two screws holding it on the left side. Removal of the drive should be pretty straight-forward from there.

[VW_Factor]

My boss "prefers" to sell Acer lappys, because we get some good pricing on them. But their support sucks. I hate dealing with them.